When can I expect to receive a daily production report?

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If you have a Proactive subscription, and if you activate daily reports in Settings, you will be scheduled to receive a device notification and/or email that reports your production for the day. The report is scheduled to occur after sunset and is pushed out by our monitoring service.

For the Android or Windows app, the report will typically appear within a few minutes after sunset.

For the iOS app, the report may appear at any time, even several hours later. Apple generally disallows background processing within apps and instead requires apps to request the scheduling of an activity using a feature controlled by iOS rather than the app itself. Apple does not publish the algorithms used by this iOS feature and so predicting a precise report time is impossible. The algorithms take into account the activity patterns of each user, so the timing will be different for each user depending on how they use their device.

Category: Monitoring